ION Workflow Feature

ION Workflow utilizes the same business rules engine used in Event Management to detect if a workflow approval needs to be executed. We call this activation policies. Workflow is defined in the ION Desk using a graphical editor that is based on BPMN 2.0 standards.

Standard patterns like routing, conditions, loop-backs, matrices, etc. are supported. When a workflow runs, different tasks or notifications are sent to people or a group of people. A task can be approving a purchase order, or reviewing a new price, or a link to an application to enter or review some information.