Implementing a successful ERP solution requires the assistance of an experienced service provider who understands the future your company seeks and how to help you get there efficiently. Time is valuable, especially yours. You need an expert, or a team of them, who can lead you forward, on budget, on schedule, with a steadfast focus on results. We at Fox Run Systems & Solutions are those team of experts.

Fox Run consultants offer a unique blend of application expert, business person and strategic thinker, combined efficiently into a highly responsive and caring solutions expert. This person knows that making the most of your time and knowledge is also the first step to making the most of your ERP solution. Implementing an ERP solution is as much about people as it is about processes. Some call it “tech” support. We think of it as “people support” on technical matters. Fitting the solution to those who will make it part of their daily lives is key, while training, listening and responsiveness play a critical role. There is a need for fast, reliable answers, explanations, the occasional fine-tuning to a unique circumstance or help with whatever comes along. You can count on your Fox Run team for the support you need, when it’s needed.

If change is a constant, why does it propel some companies ahead while causing others to fall behind? We believe it has to do with efficient and timely “knowledge transfer” — training. It is especially important in the implementation phase of an ERP solution to ensure our client teams become self-sufficient and software-competent. Serving client implementation teams, technical users and functional end-users, our modular training courses enable students to create the curriculum path best suited to their needs and schedules, resulting in:

• Rapid, cost-effective implementation
• High end-user satisfaction and adoption
• Reduced support costs
• Project Team Members acquire the functional and technical knowledge
  needed to make informed decisions throughout the project.
• End-Users benefit from specialized programs including Train-the-Trainer,
  Consulting Services and our Education Performance Accelerator Kit,
  which enable optimal transfer of skills to everyday routines.